Q1: What are the advantages of your factory?
Established in 1998, we are large-scale source manufacturer focusing on providing one-stop customized illuminated signs, meanwhile we have a complete processing department including mold making, injection molding, engraving, CNC cutting, laser welding, UV printing, screen printing and 6 large assembly lines.
Q4: What can you purchase from us?
Satom factory provide one-stop illuminated sign solutions, including eco-friendly mold neon signs, vintage light bulb letters, outdoor shaped light boxes, high quality silicone neon signs, high definition UV printing neon signs, acrylic ultra-thin light boxes, infinity mirrors, acrylic illuminated letters and so on.
Q3: Can I get a sample before placing the bulk order?
Yes. We provide 3D mockup and luminous renderings within 12 hours for you to verify dimensions and luminous effect. Once confirmed, we can begin production of the physical sample.
Q4: What is the lead time for mass production?
For high-end eco-friendly mold neon signs and complex light bulb letters:
500–1000 pcs: 25–30 working days
1000–2000 pcs: 30–40 working days
For other types of illuminated signs:
500–1000 pcs: 15–20 working days
1000–2000 pcs: 20–30 working days
Q5: What certifications have you passed for your factory and products？
Satom factory is Sedex and GSV certified.
Power supplies and LED strips are CE, RoHS and UL certified.
LED sign products can pass ETL, REACH, MSDS testing.
Printing inks pass California Proposition 65 testing.
Raw materials are renewable and environmentally certified.
Q６: Regarding quality standards, how will your factory ensure the high quality of your products?
1. All raw materials and semi-finished products meet the highest technical standards.
2. Every illuminated sign undergoes strict aging tests.
3. 100% quality inspection before delivery to ensure perfect delivery.
4. High-quality illuminated signage will last for five years under normal usage, as evidenced by the positive feedback from numerous global brand clients.
Q７: What shipping methods do you offer?
We provide end-to-end logistics solutions—just share your delivery address, and we handle the rest:
Option 1: DDP (Delivered Duty Paid) / DAP (Delivered at Place) — No import clearance hassles；
Option 2: Port-to-port shipping — Ideal for full-container loads (FCL) to your nearest port；
Option 3: Door-to-door delivery — Direct to your warehouse/store, with professional tax/customs clearance.
When you are ready for truly unique illuminated signs in support of your brand marketing efforts, we are ready to serve you.
Legal Disclaimer
Satom Factory provides one-stop customized high-end illuminated signage solutions for various industries. We do not claim ownership of any trademarks or logos displayed on this website; these trademarks and logos are the property of their respective owners.
All trademarks shown on our website are used under the principle of fair use and serve solely as examples of work we have done for our clients in the past. We respect the intellectual property rights of others and strive to act in accordance with fair use in all our activities.
If you believe that any content on our website in any way infringes upon your intellectual property rights, please contact us immediately so that we can take appropriate action to address your concerns.
By using our website, you acknowledge and agree to the terms of this legal disclaimer and agree to hold Shengtong Factory harmless from any and all liability arising from your use of our website or our services.